The best CRM software to choose from will depend on the specific needs of your business. Thus, it should manage and nurture your customer relationships, automate various customer-related tasks and keep track of customer data.
The best CRM software to choose from will depend on the specific needs of your business. It should manage and nurture your customer relationships, automate various customer-related tasks and keep track of customer data.
There are many different CRM software options available. Therefore, it’s crucial to pick one that corresponds to the needs of your business.
Benefits of using CRM software
There are many benefits of using CRM software, including:
- Improves customer service: Easy resolve on issues through tracking customers’ interactions and activity.
- Increases sales: Can help businesses nurture leads and turn them into paying customers.
- Improves customer retention: By keeping track of customer data and activity, businesses can identify at-risk customers and take steps to keep them loyal.
- Generates insights: Help businesses gather data about their customers and create valuable insights that can be used to improve marketing and sales strategies
- Improves marketing: CRM can help businesses segment their customers and target them with specific marketing campaigns.
There’s a lot of CRM software to choose from. So, we narrowed down your selections to help you find the best CRM software for your business needs. We’ve listed six of the best CRM software options below so that you can make an informed decision.
6 Best CRM Software
Here’s the list of the best CRM software you can use.
If you’ve been studying inbound marketing, without a doubt you’ve already heard of HubSpot. They’ve been one of the best-known providers of inbound marketing software for years. HubSpot Sales is their CRM product. Designed to help businesses close more deals by providing sales reps with the tools they need to better understand and manage their customers.
HubSpot CRM is a comprehensive tool that helps businesses manage customer relationships, automate customer-related tasks, and track customer data. It offers a variety of features, including contact management, deal tracking, lead nurturing, and reporting. HubSpot CRM integrates with HubSpot Marketing, so businesses can track their marketing ROI in the CRM. This allows businesses to see how their marketing campaigns are impacting their sales pipeline and close more deals.
Key features of HubSpot CRM:
- Integrates Sales, Marketing, and Customer Services
- Gmail and Outlook Integrations
- Built-in Analytics
- ROI Analytics
- Lead Capture Tools
- Audience segmentation
- Social Media Integration
- Meeting Scheduling and Live Chat
- Customer Support Portal
- Ticketing System
Pricing for HubSpot’s CRM starts at $45/month per user for the Starter plan which includes most of the tools listed above. The Professional plan is $450/month per user and includes additional features like a team organizer for up to 10 teams and automatic lead rotation. The Enterprise plan starts at $1,200/month per user and includes features like lead scoring.
HubSpot also has a free plan that offers lite versions of the features included in the paid plans. Its free plan is a great option for your business if you are just getting started with CRM software and want to see if it’s a good fit for your needs.
Zoho has one of the best CRM software options for small businesses. It’s simple but powerful, and it’s easy to use. It helps businesses manage customer relationships and automate customer-related tasks.
It has a great insights dashboard that can be segmented by team member, pipeline, or date range. This gives businesses a variety of options for viewing their data. The pipeline view shows businesses how their leads are progressing through the sales cycle, and the date range view lets businesses see how their customers have changed over time.
The insights dashboard is a valuable tool for businesses because it helps them see the big picture and identify trends in their customer data. Marketing and sales tactics may be improved with the use of this information. It also has a team-wide timeline view so you can track opportunities from lead to win, and it offers a personalized, scheduled, and trackable email campaign.
Key features of Zoho CRM:
- Sales Automation
- Canvas drag-and-drop editor
- Sales Process Management
- Create personalized customer journey
- Omnichannel
- Reports, analytics, and forecasts
- Sales Enablement
Zoho CRM offers a free plan for up to three users and a paid plan for businesses that need more features. The paid plan starts at $29 that offers a lot of features to businesses such as advanced features like sales forecasting, deal management, and workflow automation.
If you’re looking for CRM software that will evolve with your small business, then Salesforce is a great option. It has a great entry-level plan that is perfect for businesses just starting out with CRM. This plan includes features like lead capture and tracking, contact management, and sales automation. As your business grows, you can upgrade to more advanced plans that include features like marketing automation, reporting and analytics, and even custom app development.
Additionally, Salesforce can help manage your sales and support processes. Plus, it’s highly customizable, so you can tailor it to fit your specific business needs. And if you need any help, Salesforce has a huge online community that can offer support and advice.
Key features of Salesforce CRM:
- Automate business process
- A complete view of contact info and activity
- Opportunity management
- Lead tracking
- Pipeline and forecast management
- Detailed reports
- Accessible CRM through mobile
- Work with your team to collaborate and share files
Salesforce offers a variety of pricing plans, starting with the Essentials plan at $25 per month This plan includes lead capture and tracking, contact management, and sales automation. The next plan up is the Professional plan, which is $75 per month and includes all of the features in the Essentials plan, plus the pipeline and forecast management, rules-based lead scoring, and collaborative forecasting.
For businesses that need even more advanced features, Salesforce offers the Enterprise plan at $150 per month and the Unlimited plan for $300 per month.
If you’re looking for a CRM tool that will automate your sales process, Pipedrive is also one of the great options. It may be tailored to meet your individual needs and is simple to use. Plus, it integrates with a variety of other software programs, making it easy to keep all of your data in one place.
One of Pipedrive’s most impressive features is its data visualization capabilities. With this tool, you can easily see how your sales pipeline is performing and where your opportunities are in the process. This can help you make more informed decisions about where to focus your efforts.
Moreover, Pipedrive also offers a number of useful features for sales teams, including email integration, task management, and lead tracking. And, if you need more than the basic features, there are a variety of plugins and integrations available to extend the functionality of the software.
Key features of Pipedrive CRM:
- Flexible and customizable that fits any business
- Pipeline management
- Straight forward reporting
- Sales forecasting tool
- Accessible CRM through a mobile app
- Easy-to-use
- All-in-one sales platform
Pipedrive offers a number of pricing plans, so you can choose the option that fits your needs. Its premium plans begin at $15 a month. It also provides a 14-day free trial, so you can try out the software before committing to a paid plan.
The paid plans include a number of useful features, such as email integration, task management, and lead tracking. You can also choose to add on additional plugins and integrations to extend the functionality of the software. And, if you need help deciding which plan is best for you, Pipedrive’s team is happy to provide advice.
Engagebay is a comprehensive CRM software that automates your sales process and makes it more efficient. It helps you connect with new leads, track your sales pipeline, and close more deals. It also provides powerful reporting and analytics tools that give you a better understanding of your sales performance. And with its mobile app, you can access your sales data anytime, anywhere.
It specializes in the sales, marketing, and customer service departments. It has a “true all-in-one” platform because it doesn’t just provide one solution, but rather a complete suite of tools that are essential for businesses to succeed. This makes it an excellent choice for businesses that are looking for a complete CRM solution.
Key Features of Engagebay CRM:
- 360-degree views of customers and leads
- Appointment Scheduling Software
- Contact Management Software
- CRM Email Integration
- Sales Tools
- Lead Scoring
- Project Management
- Seamless phone integration
- Lead Management
Engagebay is a great choice if you are looking for an all-in-one solution to automate your sales process. It’s also a wonderful option for small enterprises on a budget.
Engagebay starts at $10.39 per month for the basic plan and goes up to $47.99 per month for the pro plan. Additionally, its main components—the basic CRM features—are offered for free.
Salesflare is a CRM software that offers users a fully automated sales process. It integrates with your email and calendar to keep track of your interactions with customers and provides you with data about your sales pipeline and performance. It also has a simple but powerful interface that makes it easy to use.
Salesflare is best for small to medium-sized businesses that want CRM software that can automate their sales process. It offers a team-wide timeline view of opportunities, so you can track them from lead to win. It also has a personalized and scheduled email campaign feature, as well as an insights dashboard that can be organized by team member, pipeline stage, or date range.
Key Features of Salesflare CRM:
- Zapier Integration
- Automatically gathers customer information
- Meetings and phone conversations are automatically recorded.
- Organizes exchanged documents
- Track customers engagement
- Team collaboration for customer conversations
- One customer address book shared with the team
Salesflare starts at $29 per month for the Growth plan, which includes 25 email-finding credits. The Professional plan is $49 per month and includes up to 500 email-finding credits. The Enterprise plan is $99 per month and includes an unlimited number of email-finding credits. There is also a free trial available for 30 days and doesn’t require a credit card to sign up.
Final Thoughts
When managing your online business, CRM can be an extremely beneficial digital tool in helping you create a well-oiled sales process. It can automate your sales process and make it more efficient. There are many different CRM software options available, so it’s important to find one that fits your specific needs.
The best CRM software for small businesses is probably not going to be the best CRM software for enterprise companies. Consider your needs and then review our list of the best CRM software to find the one that suits you best.
The CRM software market is growing rapidly and there are a lot of new CRMs popping up all the time. This can make it difficult to know which CRM to choose for your business.
So here, we gathered the best CRM software available to help ease up your decision-making. We considered the features, pricing, scalability, and popularity of each CRM to come up with this list.
We’ve already narrowed down your options and now it’s up to you what you’ll choose as the best CRM software for your business. Check out our list of essential digital marketing tools to boost your website.
